You are a technology company

The thinking has to flip.  You are not a taxi fleet.  You are not a laundry service.  You are not a bank.  You are a technology company, that delivers taxis, clean laundry, and banking services.

The sooner you realize that need to structure yourself as a technology company, the better the chance that you will evolve fast enough.  Evolve fast enough, and you just might avoid becoming the next Blockbuster.

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