Category: Agile Methodology

3 Crucial Missteps Made by Product Management

1) Not managing hypotheses

You have beliefs about your products, services, and features. Start by writing them down and then test them.  Hypothesis management is how you win by with talent rather than by luck or by “placing bets”.  NOTE:  You don’t have to spend thousands of dollars or even engage your colleagues to execute insightful experiments; start by talking to your customers.

 

2) Focusing on features

If you focus on features you’ll have an organization obsessed with features.  At the end of the day, the features don’t actually matter; What mattered was their impact. The mantra should be, “[XY% metric] by [date]” rather than, “Launch [random feature] by [date]”.  Focusing on quantifiable impacts unleashes your entire team’s potential against those impacts.

 

3) Slacking on documentation

You can have the best idea in the world, but with poor documentation, you’ll get poor execution.  What is good documentation?  It succinctly explains what you want accomplish, for whom, and why (see the User Story).   It starts a conversation, explains or shows what success looks like, and allows your engineers to innovate on solutions.  Note: This is a complex topic, but worth further reading.  See Specification by Example.

 

Getting these things correct will drive your company’s success and boost everyone’s engagement.

Delivering bad news

You have two choices. You can wait until someone seeks you out, or you can be forthcoming. If you’re forthcoming you have the opportunity to earn trust. If you wait until you’re hunted down by your co-worker you demonstrate a major lack of readiness for responsibility.

Make a habit of hiding the truth, and you convert your co-worker into a status hunter. This not fun for anyone; neither ambushing you in the hallway, nor being ambushed, is a particularly enjoyable experience.

Either way the news is delivered, and you can’t hide forever, so why not choose to be a leader?